The traditional ‘Break-Fix’ approach to IT operations just isn’t enough anymore. The rapid adoption of virtualization technologies, the quickly evolving cloud, the growing complexity of IT operations, and the constant pressure to increase IT efficiency are driving more and more enterprises to get strategic about automation.
The product we represent is a pioneer IT Process Automation (ITPA) platform that enables practical, sustainable, and cost effective automation of IT processes. The result is improved productivity and higher quality across enterprise IT, cloud and hybrid operations.
It enables companies to radically increase customer satisfaction by accelerating and providing more consistent IT operations responsiveness, reducing human errors, and improving compliance and remove requirements. It can be used to automate both simple and complex processes within specific domains or across domains.